4:1 Staff to Doctor Ratio
This allows the doctor to focus on communicating with you, our valued client, while the staff can dedicate themselves to looking after your pet.
We Take The Time
Our 40 minute appointments are twice as long as industry average, giving you more face time with the doctor. We are happy to answer all your questions and be an active partner in your pets wellness.
Exotic Animal Care
We have a reputation as one of Vancouver’s most trusted and experienced exotic animal care centers.
Minimally Invasive Surgery
Arbutus West Animal Clinic is the only Veterinary Hospital in the Lower Mainland routinely offering Minimally Invasive Surgeries.
Our caring staff are passionate about critters, and your pet's comfort is our priority. We make sure all pets are dry, warm and have everything they need to be comfortable in our care.
Your pet's safety is of the utmost importance to us. The dedicated staff members for anesthesia monitoring are included in the cost of all surgical and dental procedures at the Arbutus West Animal Clinic.
Whether it's teaching you how to give a pill to your cat, changing your pet's food, or providing supportive care at home, we take the time to show you how to make caring for your pet as easy and fun as possible.
We educate our clients on all aspects of your pet's lifestyle, diet, and exercise and perform a thorough examination. We provide quality individualized care you would expect for any valued family member.
Giving Back To The Community
In addition to the charity work with animal rescues, the Arbutus West Animal Clinic frequently hosts students from veterinary schools, technician programs, and pre-veterinary programs. We believe in supporting the next generation of animal welfare professionals.
I visited this clinic for the first time today to take in my pet rat, hearing that the clinic/doctor was very good at rodent care and diagnosis. I was able to get a very quick appointment the same day I called (which was amazing because the clinic seemed decently busy for the time I was there). The reception was quite friendly, and Dr. Burstyn was very caring and extremely knowledgeable. He also offered a broad range of treatment options for my rat and her potential ear infection, and the whole time I felt like my rat was in great hands. I would recommend this medical clinic to any pet owner, and silly as it may seem, I’d probably trust these people more with my own health than my family doctor!