4:1 Staff to Doctor Ratio

This allows the doctor to focus on communicating with you, our valued client, while the staff can dedicate themselves to looking after your pet.

We Take The Time

Our 40 minute appointments are twice as long as industry average, giving you more face time with the doctor. We are happy to answer all your questions and be an active partner in your pets wellness.

Exotic Animal Care

We have a reputation as one of Vancouver’s most trusted and experienced exotic animal care centers.

Minimally Invasive Surgery

Arbutus West Animal Clinic is the only Veterinary Hospital in the Lower Mainland routinely offering Minimally Invasive Surgeries.


Our caring staff are passionate about critters, and your pet's comfort is our priority. We make sure all pets are dry, warm and have everything they need to be comfortable in our care.


Your pet's safety is of the utmost importance to us. The dedicated staff members for anesthesia monitoring are included in the cost of all surgical and dental procedures at the Arbutus West Animal Clinic.


Whether it's teaching you how to give a pill to your cat, changing your pet's food, or providing supportive care at home, we take the time to show you how to make caring for your pet as easy and fun as possible.


We educate our clients on all aspects of your pet's lifestyle, diet, and exercise and perform a thorough examination. We provide quality individualized care you would expect for any valued family member.

Giving Back To The Community

In addition to the charity work with animal rescues, the Arbutus West Animal Clinic frequently hosts students from veterinary schools, technician programs, and pre-veterinary programs. We believe in supporting the next generation of animal welfare professionals.

This is my “go to” place for animal care! I have quite a few rats and when one was bleeding from inside, they took her right away as an emergency drop-off. They called me at every stage to tell me the details of what they found and the options available to me, even being conscious of “keeping a budget”. They even keep what could potentially be biopsied for a year in case I need to know what went on with her. And she was home the same day from emergency surgery! The caring nature of the staff is evident from the first step in the door. I know I don’t have to worry when I take my ratpack there.

Lori Winterhoff